Cav Movers LLC Privacy Policy

Effective Date: March 20, 2024

Cav Movers LLC ("Cav Movers", "we", "us", or "our") respects the privacy of our customers and website visitors ("you" or "your"). This Privacy Policy describes the types of information we collect on our website located at www.cavmovers.com, www.cavmoversrichmond.com, www.cavmoversdmv.com, www.fallschurchmoving.com, www.alexandriamovingco.com, www.henricomoving.com, www.arlingtonmovingco.com, and how we use that information.

Information We Collect:

We collect two types of information on our website:

  • Personal Information: This is information that can be used to identify you, such as your name, email address, phone number, billing address, shipping address (which may be your destination address), and information necessary for a moving quote (e.g., origin and destination zip codes, estimated move date, estimated size of move). We only collect this information when you voluntarily provide it to us, such as when you:

    • Request a free moving quote.

    • Contact us through our contact form.

    • Schedule a moving service.

    • Make a payment online.

  • Non-Personal Information: This is information that cannot be used to identify you, such as your browsing habits, device information, and IP address. We collect this information automatically through the use of cookies and other tracking technologies.

Use of Information:

We use the information we collect for the following purposes:

  • Personal Information: We use your personal information to provide you with the moving services you request, such as:

    • Sending you moving quotes.

    • Scheduling your move.

    • Communicating with you about your move details and updates.

    • Processing your payment.

    • Sending you marketing materials about our services (you can opt out of this at any time).

  • Non-Personal Information: We use non-personal information to improve the website, understand how users interact with the website, and personalize your experience.

Sharing of Information:

We will not share your personal information with third parties without your consent, except in the following cases:

  • To service providers who help us operate the website or provide moving services, such as:

    • Moving crews and subcontractors.

    • Payment processors.

    • Insurance companies (if applicable).

    • These service providers are obligated to keep your information confidential.

  • As required by law, such as in response to a court order or subpoena.

  • In the event of a business transfer, such as a merger or acquisition.

Your Choices:

You have the following choices regarding your personal information:

  • You can opt out of receiving marketing communications from us by clicking the unsubscribe link in any email you receive from us.

  • You can request to access, update, or delete your personal information by contacting us at [email protected].

Data Security:

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no website or internet transmission is completely secure. We cannot guarantee the security of your personal information.

Children's Privacy:

The Website is not directed towards children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will post the updated Privacy Policy on the website. We encourage you to review the Privacy Policy regularly to stay informed about how we are using your information.

Compliance with Virginia Privacy Laws:

Cav Movers LLC is committed to complying with all applicable Virginia privacy laws. We will update this Privacy Policy as needed to comply with any future Virginia privacy legislation.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at [email protected].